About Us
Who We Are?
Why Customers Prefer alfalahtours.co.uk?
Being in the Islamic travel industry for too long we are honored to provide our customers real and complete guide from planning to the execution of their trip.
By the grace of Allah, our main emphasis is to ensure that we provide the best services and there will be no compromise of any kind during the Hajj and Umrah pilgrims. We also ensure to never keep anything hidden and always provide the things we agreed with our customers no matter how insignificant they might seem, we never compromise on quality. For most people, it is a one-time experience and it is not like any other holiday so we believe to be open, establishing a direct relationship with our client so that there will be no miscommunication between the two parties.
Our deals vary from budget to luxury so that we can entertain every type of guest and provide services to every group of people and we make sure to be as clear about the details of every category to avoid any misunderstanding. We’ve seen few other companies who mention itineraries of luxury class in the budget just to grab attention then fail to live up to those expectations. We believe in trust and commitment and once we promised something we will go to any measure to fulfill them. Integrity and openness are the two pillars of alfalahtours.co.uk.
Our Customer Care Facilities
Our devoted customer care member will be at your service and guide you through planning and booking your trip till the end of your pilgrim. We are also actively involved in resolving any issue relating to health, transport, services, etc. Male and female staff, guides, medics will be at your assistance in the time of need. Please call us on 0203 504 1718 if you are facing any issues while on pilgrimage. We will also provide you with WhatsApp contacts while you are on tour to help with any immediate issues or answer any questions.
We look forward to exceeding your expectations soon!
